Christopher Dickey talks to António Guterres, the United Nations’ high commissioner for refugees, about the world’s desperate, dispirited, and displaced.

If there is one faint hope for major improvements in the lives of refugees at present, it lies in communications technologies. Even in the camps, cellphones now allow people not only to communicate but also to obtain microcredit loans and build small businesses. The powerless can be empowered as never before, but, of course, their starting point is almost zero.

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